The titular computer programs for hotels are an encyclopedic example of a modern tool, taking everyday work to a completely different, much better dimension. They're supposedly just a string of digital ones and zeros to be processed by a machine, expressed in a supposedly human language, yet completely incomprehensible at first glance to the average person... yet they offer such a rich set of useful capabilities. NFHotel – a proposal from a Polish company, created by people with extensive experience in the tourism industry – is perhaps the best system for analyzing the benefits of implementing software dedicated to all types of accommodation facilities.
The benefits of such a rapid return on investment will be manifold. Indirect, resulting from the broadly understood improvement in work organization and significant time savings for hotel staff, as well as direct, thanks to several interesting modules that allow for the multiplication of customer service and sales points. computer program for hotels It can easily create a series of virtual, fully automated reception desks. Even if such options involve additional fees, they are definitely worth considering. Especially since an increasing portion of tourism is generated online, it's difficult to maximize occupancy without a somewhat independent system. This also applies to peak seasons, when resorts are typically packed.
Computer program for hotels with auto-reception
Naturally, for managers and hosts of such tourist businesses, the best features are those that provide comprehensive customer service from A to Z. Without any involvement of additional intermediaries, to whom, willy-nilly, a certain amount of the total booking value must be paid. At NFHotel, this extremely responsible role is played booking engine, used to launch online reservations on a website. Primarily on the property's website, but not exclusively. The best thing about this type of computer program for hotels is that this type of online tourist self-service point can be set up virtually anywhere. At least technically speaking, because not every social media or classifieds site administrator allows such enrichment. Ah, the joys of commerce and politics.
A marriage of convenience
The collaboration of many hoteliers with booking.com could be described in precisely these terms. While tourists used to browse accommodation websites in droves, now the popularity of booking sites, which allow booking stays in many different locations, is growing exponentially. As it's impossible not to react to the changing reality, hotel software should also offer an appropriate solution. NFHotel has a solution up its sleeve. channel manager, compared to fully integrated booking. What does this provide? A constant, two-way connection between the hotel system and the extranet, synchronizing information about room availability (of course, the reception also receives all reservation data from the portal). This exchange – to put it simply – occurs once per second, so the likelihood of overbooking [conflicts between overlapping reservations] drops to practically zero.
Practical everyday items
In this category, NFHotel has an exceptionally strong deck of cards. While some might think that hotel software wouldn't be able to incorporate systems that streamline staff tasks, the opposite is true. For example, sending e-mails to customers confirming their reservation, accepting a payment, etc. Even filling out a ready-made form takes a few minutes each time, and in the Polish system, each template (for various occasions) is built from special keys, automatically converted to specific data about a given client. All that's left is to click a few times and that's it. Or planning daily cleaning - instead of meticulously checking the status of individual rooms, you only need to enter the range of services for rooms being vacated, occupied, empty for x days, etc. into the system once. A dedicated module will show you what needs to be done, and cleaning crew With a single tap on the screen, he'll announce a ready room. There are many, many more such things that could be mentioned.
If anyone were to award a single, universally recognized and respected title for the best hotel software, NetFactory's NFHotel, which is systematically developed, would likely be the strongest contender for the championship trophy. And not just in the Polish market.
