Since tedious human labor can now be readily replaced in many areas with faster, more efficient machines and automation, it's a shame to miss such an opportunity. Specialized computer software for hoteliers will be precisely such a tool for tourism businesses and their employees. Take, for example, the natively Polish NFHotel. This advanced yet easy-to-use system not only offers a range of useful modules for hotel staff but also creates several new, extremely tempting possibilities, with a virtually automatic increase in occupancy being a prime example.
It sounds like a fairy tale pushed by enthusiastic marketers, but it's the purest truth, proven by hard statistical data. And since the vision of a noticeable increase in profits is probably the most compelling, it's time to get down to specifics. Let's start with something as inconspicuous as an online booking module, technically known as booking engineNo self-respecting, genuine hotel software should be without this feature. Since more and more tourists are booking their stays online, the accommodation website should also serve as a reception desk.
Online self-service
This is precisely how reservation widgets placed on hotel websites work. Tourists can book their own stays – especially since such a web-based reception desk, run via a computer program for hoteliers, remains open even in the middle of the night. There's no need to call at a highly controversial hour or wait for a response to an inquiry sent via a contact form. Enter the number of guests (and their ages), arrival date, departure date, and select additional services and attractions, such as: food, organized tours, or all kinds of special packages. Based on this information, the system will display available options, along with dynamically recalculated prices. All that remains is to confirm your selection, make the necessary advance payments (preferably online), and you're done. This will be reflected in the automatic notifications sent via the hotelier's computer program. e-mail and SMS confirmations.
Multiplication of sales channels
It's worth noting that using specialized booking portals is a much more common practice than visiting dozens of websites and social media profiles. Probably the website with the highest number of unique users is booking.com. Therefore, those who truly care about maximizing guest numbers have no other option but to work with such companies. Here, a decent computer program for hoteliers is also able to help effectively. An element such as a channel manager - for automatic, and even more importantly, immediate synchronization of room information across all sales channels. This allows you to easily make all your rooms available and advertise on multiple similar portals. As long as the hotel system has an integrated channel manager connection with the given service.
Lots of benefits for hotel staff and managers
Computer programs for hoteliers offer many options that are useful not only for sales support. Using the example of NFHotel, mentioned in the introduction, it's worth highlighting a feature like the semi-automatic function for sending customers the always-awaited and welcome confirmations and other messages. In this case, the machine takes care of all the work – just prepare a template for various occasions (new reservation, payment, holiday greetings, etc.), and the system will automatically generate appropriate content based on the data entered when creating the reservation. The receptionist only needs to click a few times, whereas previously, such messages required a bit of typing. Another useful aspect of computer programs for hoteliers is export. invoices to the JPK format (saves a lot of work for the accounting department), a messenger for exchanging internal information between employees, daily reports food and cleaning (no more long calculations of what needs to be done each day) or the booking wizard. It speeds up the search for available dates so much that tourists calling can book their stay on the schedule in about a minute.
The tourism and accommodation business services market offers a wide range of specialized IT solutions. NFHotel stands out among this diverse group – a constantly evolving software program for hoteliers, offering comprehensive management of the entire facility and systematically adding new useful features. NFHotel is an all-in-one solution, providing all the necessary features within a single software package.
