Computerization and automation are increasingly invading many areas, from everyday life at home to professional duties in a growing number of industries. Rebelling against ongoing change is generally futile; it is far more sensible to adapt to the new situation and take advantage of the intriguing and useful opportunities it brings. Undoubtedly, advanced technologies offer many potential benefits. computer programs in the hotel industryBoth accommodation managers and tourists themselves can benefit from them.
A textbook example of a mutually beneficial solution would be a booking engine. Those unfamiliar with the technical terminology will likely be more familiar with the term "online booking module for an accommodation website." For hosts of such a facility, the biggest advantage of this solution is that, thanks to this computer program, they effectively have a second reception desk at their disposal. While virtual, it is in some respects much more efficient than a traditional, staffed reception desk. This includes speed (for example, when searching for available dates) and uninterrupted operation, operating 24/7, 365 days a year—or, once every four years, 366 days a year.
What does a tourist gain from computer programs in the hotel industry?
First and foremost, convenience, stemming primarily from the aforementioned constant online customer service. Finding a few free moments during hours when you can count on someone answering your phone can be exceptionally difficult given our busy lives. Waiting impatiently for a response from the contact form and lengthy correspondence with the reception desk doesn't exactly inspire a positive vibe. However, thanks to computer programs in the hotel industry, there's the opportunity to book freely at any time of day or night. Not only because of online booking, but also the increasingly popular booking sites. Booking.com and the like. Channel manager ensures that the tourist has booked a room that no one else has previously booked at the reception or on another website.
Examples of facilities in computer programs for the hotel industry
As the old folk wisdom goes: time is money. And if so, significant time savings add up to a whole lot of cash. If accommodation staff can reduce even some of their daily activities from a few minutes to a few seconds, other things can be given much more attention. One aspect concerns a crucial topic. e-mail and text message confirmationsNo customer likes the nervous wait to find out if their reservation has been accepted and their payment has been received. Thanks to computer programs in the hotel industry, tedious typing can be replaced with a few clicks. For example, the Polish NFHotel allows you to create templates for various occasions, each filled with unique content based on a key referring to individual, previously entered data. Another useful feature is the generation of reports cleaning and food, allowing you to plan your work and purchases well in advance.
Why is NFHotel the best computer program in the hotel industry?
In addition to the options and functionalities mentioned above, the system, developed and regularly expanded by the Polish company NetFactory, has many more aces up its sleeve. Flexible pricing options with multiple seasons, dependencies, and temporary blocking of external portals – useful when you know you can reach full capacity without intermediaries. An internal messaging system for employees. A cleaning module, with marking of already cleaned rooms – a highly useful feature for receptionists. Issuing VAT invoices (+ optional editing). Export to a standard control file, for import and auditing by accounting programs (before it reaches the tax office, you can never be too careful). Computer programs in the hotel industry are already capable of a great deal, and NFHotel is systematically enriched with new, useful features. All this without installing hundreds of modules, downloading gigabytes of data, or worrying about hardware compatibility. Available for both desktop computers and any device.
mobile devices equipped with a web browser.
