Having a dedicated, specialized system for managing reservations and other aspects of a resort's operations has a profound impact on the organization of work within such a tourism enterprise. The current conditions in the travel industry and the opportunities offered by modern technologies mean that such a hotel program simply must also work on mobile devices. Implementing a tablet-based reception desk will be useful in many situations, some more or less common in an accommodation facility. Below are a few particularly relevant examples.
Something as simple as a sudden computer failure, which hotel staff use daily. Potential customers won't wait for the equipment to return from service, and completely shutting down online sales channels (to avoid potential overbooking) is completely pointless. It's better to simply use hotel program online, operating in the cloud, meaning on external and perfectly secured servers. In such a system, the tablet reception is usually an integral part of the software. Computer down? Simply switch to a mobile device, even if only temporarily, so that receptionists have constant access to the schedule. Booking.com and other booking portals connected to channel manager, as well as the 24/7 direct online booking module on the property's website, can continue to collect orders without any obstacles.
What hardware does this program run on?
A perennial conundrum for all hoteliers who have finally made the right decision to switch from an antediluvian accommodation management system based on notes and paper calendars to a specialized computer system. On the one hand, choosing a tool that facilitates work based on the device you already own is unwise. On the other hand, purchasing new hardware for a specific program only adds costs. Therefore, the most practical tablet reception desk will be one that works on all models, regardless of the device manufacturer and operating system type/version. Impossible? On the contrary, a cloud-based system, accessed via a web browser, is sufficient. Online software also offers several other advantages, including automatic updates in the background (which don't burden your bandwidth) and accessibility from any device. And those who are obsessed with security can limit this ease of use to specific IP addresses and/or paired devices.
Aesthetic appearance and intuitive, simple operation of an advanced system
They say you can't have it all; you have to learn to compromise and give up some things. While this approach generally makes sense, in the realm of hotel software, the situation is quite the opposite. The Polish company NFHotel is a prime example. The system utilizes advanced programming technologies, giving users a wealth of specific capabilities. From adding new reservations in less than a minute to sending personalized messages to customers in just a few clicks. NetFactory's tablet reception is responsive, meaning it works equally well on both traditional computers and handheld mobile devices. The functionalities remain exactly the same; only the visual presentation of data changes. Intelligently and dynamically, based on information about the screen size and resolution. And always in such a clear way that you always know where to find each option in a submenu.
The tablet reception at NFHotel comes bundled with the hotel's computer program. There are no additional or hidden fees; the system works on any device. It's best to see how it works in person. Therefore, before making a final decision, it's worth requesting access. demonstration instance.
