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The whole (well, almost) secret of the extended hotel program It's rooted in a trend that has been sweeping the global tourism industry for quite a few years now. Namely, booking your stay online. Directly from a specific accommodation's website or—even more often—via a highly specialized service. It's abundantly clear that the internet can open up a multitude of new sales channels, whose results will likely surpass traditional telephone reception several times over. It's important to note, however, that relieving all customer service staff immediately after implementing software for hoteliers wouldn't be the best decision. Firstly, phone calls with detailed questions are still a worthwhile source of potential revenue. Secondly, an online reception boosted by hotel software essentially supplements and assists, rather than completely replaces, staff.
Dear guest! Book 24/7 on our website!
Such a convenient solution is provided by a module technically called booking engineAnd how such an element in hotelier computer software works is much better explained by the second, more popular term: online reservations. In other words, a networked tourist self-service point, which, however, has quite a lot in common with a reception/information desk. A potential customer selects the dates they are interested in and indicates the number and age of participants. The hotel system is responsible for checking available rooms and displaying those that meet the guest's specified requirements. And, of course, dynamically calculate prices when vacationers select special packages. food, optional excursions, a set of spa treatments, and other additional attractions. Of course, computer software for hoteliers of the NFHotel class should be combined with methods fast online paymentsThis is to minimize all formalities. Many people prefer to pay and be done with it, rather than wait until the last minute to pay the requested amount and risk completely ruining their trip by foolishly canceling.
Hotelier! Maximize your profits by partnering with Booking!
The reality of the tourism industry is that large booking sites attract significantly more users than the property websites themselves: HRS, Expedia, e-holiday, and above all, the market leader (at least currently) in this segment, Booking.com. Anyone who wants to maximize occupancy must offer their services in such places. Good software for hoteliers should include a module called channel managerWhat's so strange about this? A small, yet incredibly powerful tool that synchronizes information about occupied rooms and available dates across all connected sales channels. Since reservations can come from many different sources, it's crucial to ensure they don't overlap. As you might imagine, managing all of this in a reasonable amount of time is far beyond human capabilities. And this is where NFHotel's channel manager comes in handy.
Examples of other benefits offered by the hotel program
As seen above, hotel management software offers several built-in features that have a direct (and purely positive) impact on revenue. It's important to note that comprehensive systems offer much broader functionalities, ones that significantly simplify the work of hotel staff, increasing their efficiency. Primarily, they save time on a gigantic scale. Examples from NFHotel: housekeeping planning and sending e-mails to customers. Usually, you have to sit down and devote a lot of precious time to it (analyzing the schedule, assigning specific tasks, calculating, writing...), but thanks to computer software for hoteliers, practically all the work will be done automatically. You only need to enter the rules once. cleaningand the system will create every day report with rooms requiring attention - it can also have a module for marking rooms tidied up by the cleaning team. Similarly with e-mails and text messagesCreating several templates for different occasions is a one-time thing, and in each case the program will automatically convert the so-called keys into personalized content appropriate for a given guest.
Add to this all the sections for financial supervision, a communicator for program users, a useful statistics section, ready-made printouts, clear graphic design, relatively simple operation and regular updates - often adding completely new functionalities - NFHotel is the best computer software for hoteliers that has ever hit the market for tourism business services.
