Given the current conditions in the tourism industry, stacks of paper documents, calendars, and notes for managing a hotel or other accommodation facility are now a thing of the past. A computerized reservation log offers significantly greater flexibility and provides significantly better protection against a variety of unexpected events. Data on a world-class cloud server, accessible after logging in from virtually any device, is undoubtedly more durable than a stack of paper, saved in at most two copies.
An excellent example for a broader discussion would be hotel program NFHotel is a Polish system, created and systematically developed by the domestic company NetFactory, characterized by extensive—and, equally importantly, constantly expanding!—functionality. The basic module in a computerized tourist reservations log is, of course, the interactive receptionist schedule. Although automation is constantly advancing, telephone inquiries from tourists still constitute a significant portion of potential revenue for resorts. Therefore, receptionists are still needed in the hotel industry. With the right tool, staff can work much more efficiently, and software can largely take over some tasks, resulting in significant savings in invaluable time.
Synchronize room availability across all distribution channels
A model example of a necessary activity, in which no one and nothing can match a computerized travel booking log. Travel statistics are clear, leaving no room for doubt or other interpretations – the internet is only and exclusively gaining in importance as a place to book holidays and other forms of recreation. Therefore, hoteliers must actively sell online, both independently and through various booking services. As you can see, the sources of potential customers are constantly growing, and so is the risk of overbooking. However, a competent computerized travel booking log can reduce the likelihood of overlapping different stays in a single room to virtually zero. This is due to channel manager, automatically "removing" occupied dates and rooms. NFHotel, in conjunction with booking.com, achieves results as fast as one second.
Sales without intermediaries with (such) high commission
Naturally, hoteliers would like to maximize occupancy at their accommodations by having the customer come directly to them. How can this be achieved when guests can most conveniently book online, at any time of day or night? Develop online reservations on your website, which is one of the modules of a computerized travel booking log. booking engine In practice, it constitutes a fully-fledged, even if online, tourist (self-)service point. Moreover, it operates without any interruptions, constantly 24/7. All that remains is to "only" attract internet users to your website... as well as social media profiles. Technically, placing such a widget both on the website and in the tab on Facebook, Google+, or other Twitter accounts, is quite simple. It comes down to pasting a short piece of code into a location designated by the portal administrators.
Other possibilities with a computerized travel booking log
Since all reservation operations are a daily occurrence for receptionists, many interesting improvements could be made in this area. At NFHotel, when answering the phone, it's worth launching a special wizard that will instantly check if there are any rooms available for the specified date and time for a specific number of participants of a specific age. Selecting meals, spa packages, and other additional attractions dynamically recalculates the price. This will make presenting available options to potential clients exceptionally fast. This makes the presentation of the available options even more intriguing. e-mail sending module, such as the computerized travel reservation journal described above. It's more than just ready-made templates for various occasions (confirmation of a specific room and date reservation, payment confirmation, thank-you notes after a stay, etc.), thanks to special keys. These keys become individual data on the message sending screen, pulled from the database. This includes first name, last name, reservation value, date, and all the other details that personalize the message.
NFHotel offers many more practical features. Even more importantly, this computerized travel booking log receives regular free updates, further enhancing its already advanced system. All this while maintaining a clean interface and truly intuitive operation, even for beginners who don't use computers, smartphones, or tablets on a daily basis.
