A key element for tourism and leisure businesses, it practically determines the success or failure of a given accommodation. A hotel's travel booking log stores crucial information: who is coming, with whom, when, and for how long, any special guest requests, and finally, certain financial matters. Keeping all this on paper is pointless, and with the growing emphasis on online customer acquisition, it's effectively stalling the development of tourist resorts. Therefore, switching to a robust hotel booking program is more than advisable.
Specialized hotel software offers a wealth of opportunities that positively impact daily operations at a hotel. In fact, thanks to a digital hotel booking log, you can easily increase occupancy and, consequently, sales. The "open secret of revenue growth" lies, of course, in the wide opening of online distribution channels. Searching for accommodations or longer vacations online is becoming increasingly common, so establishing partnerships with several OTAs is practically a must for hotels. It's also crucial to avoid overbooking—a situation where two guests manage to book the same room on overlapping dates.
Channel manager NFHotel
But how do you do that with a hotel travel booking journal? Quite simple: invest in one hotel program, which will automatically update all these administrative panels and extranets with new stays. What would take a human – even the fastest typist – several or a dozen minutes, will take a second for a functioning computer system. In the event of an unfavorable technical set of circumstances, it will take 10 seconds at most. The element in the hotel's tourist reservation log responsible for the complete and immediate synchronization of information about available and occupied rooms is called a channel manager, or loosely translated as "sales channel manager." Quite apt, right? NFHotel has plenty of tricks like this up its sleeve.
Booking engine
The most effective of these will be an online booking module fully integrated with the other software subsystems. It allows you to transform your website from a pretty business card into a fully-fledged equivalent of a classic online reception desk. However, instead of smiling staff, the customer will practically serve themselves, thanks to simple and intuitive elements that create the aforementioned booking engine NFHotel. Based on the date range, number, and age of participants in a potential stay, the hotel's travel booking journal will display available rooms. Selecting additional options will also food, special occasion packages, a set of treatments in the SPA & Wellness zone and other types of optional attractions - will result in dynamic price recalculation. There is one last step to confirm your selection, redirecting you to online payments and automatic sending of personalized e-mail and/or SMS messages.
Facilities for staff and hosts
The hotel's travel booking journal with its expanded scope also includes slightly different sections, more focused on everyday hotel operations than direct or indirect sales. For example, the gray, everyday lives of lower-level employees, i.e. cleaning and meal preparation. With NFHotel, there's no need to run around asking what needs to be done. Just a quick glance at the appropriate tab in the program is enough, where the system creates the appropriate tasks based on the announcement and services entered during initial configuration. reports with tasks to complete. The hotel's travel booking journal also has a built-in email templates for various occasions (filled with personalized content based on keys), internal messaging for users, VAT invoices (exported to a single control file) and a whole host of other useful functionalities.
The Polish company NetFactory, which creates NFHotel, is constantly working on software development. Free updates are released regularly, regularly adding new, extremely practical and efficient features. The development of the hotel travel booking journal will undoubtedly bring further positive solutions, and consequently, greater profits for hoteliers who utilize the full potential of a good hotel software.
