Hotel Reservation Service is one of the most popular travel portals in Poland. For this reason, hotels and other accommodations partner with the service, believing it will attract additional customers. However, it's best to prepare well in advance for such a move. a channel manager Connected to HRS, it will be the best investment. It's an integral part of specialized hotel systems, primarily responsible for synchronizing room availability. And a few other important things, too.
Quick connection to HRS and other external hotel sales channels ensures that troublesome overbookings do not occur. The channel manager ensures that every new booking – whether from the reception, HRS, or online booking on the property's website, it would immediately "take down" a given room at a specific time across all channels. But that's not all. The optimal solution will completely eliminate the need for managers to access the property dashboard, apartment managers or receptionists. Full synchronization of the hotel program with HRS will save everyone involved a lot of time.
For example e-mail and SMS notifications to customers, which have been a common standard in the industry for some time now. Instead of tedious data retyping from the so-called extranet, templates are automatically filled with customer and reservation data from HRS and sent quickly and automatically. The HRS channel manager also helps with settlements. Although it won't transfer money to your account, it can download data on advance payments and other payments made on an external service (not to be confused with instant online payments!) Thanks to this, you immediately know what part has already been settled and what advance payment invoices can be submitted. Of course, a decent hotel program connected to HRS will be constructed in such a way that the vast majority of fields – if not all – will be filled in automatically.
When choosing software for a tourist facility, it's important to consider not only the obvious, like room availability and payment options, but also seemingly minor details. For example, synchronizing a PMS with HRS must also consider such "details" as automatic updates. module for room attendantsIt would be incredibly inconvenient if a guest found their room less than thoroughly cleaned because the housekeeping software hadn't switched from dusting to a thorough pre-arrival inspection. In short, a hotel system must be fast, comprehensive, and intuitive.
