The number of tourists using the local eholiday is undoubtedly a lucrative target for anyone working in the hotel industry. However, hiring additional staff to manage external websites completely defies common sense, now that appropriate software is available on the market. Channel manager connected to eholiday will do this much faster than it would take to set everything up manually in the object panel. And that's just the beginning.
Of course, the key factor in synchronizing PMS with eholiday is the availability of individual rooms. The faster such a channel manager works, the less likely reservations from different sources will overlap – for example, eholiday and booking engine of the property's websiteHowever, avoiding overbooking is one thing; reservation data is equally important. An optimal connection with eholiday ensures both the accuracy of availability and the transfer of customer information to the system. This way, for example, the hotel program can automatically send e-mail and SMS notifications about confirmation of the reservation or receipt of the advance payment. Without rewriting anything, but with a link to instant online payment - if someone wanted to settle the amount due before arrival and only pay on site for extras they had not thought about before.
eholiday's channel manager should ensure that each new booking from an external service (and any modifications thereto) impacts the system modules wherever necessary. For example: room service, which provides a real-time overview of which rooms require what cleaning. This is especially useful for apartment cleaning crews, who are often responsible for facilities located throughout the resort. software for apartment managers will also be a great convenience. Synchronizing the hotel program with eholiday should certainly also take into account invoices for hotel services, recreational, and other services provided by the facility. In this case, it's about correctly billing everything the customer has booked and ordered through an external service.
The best hotel software combined with eholiday should also be fast, have an intuitive user interface, and support for all desktop and mobile devices. This ensures it's accessible to everyone and always at hand. Of course, full functionality will require an internet connection, but that's easy to come by these days.
