Trusting other people's opinions, let alone all kinds of advertising promising miracles, is an extremely risky strategy. This is especially true when making key decisions, and the choice of hotel software certainly plays such a crucial role in the tourism industry. The increasingly powerful position of the internet and booking portals makes implementing a specialized computer system a greater necessity. And which specific product should you choose? It's best to thoroughly test several demo versions beforehand.
IT solutions have the advantage that virtually any software (not just hotel software) can be tailored to allow potential customers to thoroughly test it. Free of charge! However, if the manufacturer doesn't offer this option, essentially asking you to make a blind purchase, then there's probably no point in bothering with such scammers. And may God forbid you from signing binding contracts after a cursory presentation, as that's the prelude to a real drama in many acts. A hotel software demo allows you to form a well-informed opinion about the system and dispel any doubts. And at the same time, you can test not only interesting and useful features but also the manufacturer's customer service approach. For example, by providing assistance in resolving broadly defined technical issues.
Right-click or left-click? Double-click? On the text or the image?
It's worth noting that some customers abuse the "our customer is our boss" principle, expecting a company representative to intervene even in trivial matters. For example, logging into the system fails, and the user is already texting/calling customer service, outraged, with the text, "Your hotel software demo won't open. What are you thinking?!?" – even though it would be enough to simply disable Caps Lock when entering the login and password. Therefore, a fully understandable approach from technical support is to first refer to the manual. That's why someone prepares a guide to hotel software, so that demo users aren't remotely taught the basics of computer operation.
Without time and module limits
Testing hotel program You need to make sure that the manufacturer has provided a full version of the system, configured for a fictitious accommodation facility. This is the optimal solution for testing all available modules and features in a hotel software demo. Therefore, products with limited functionality in the demo version should be treated with great suspicion. Or they have an expiration date, after which the trial period ends irrevocably. There is only one justification for introducing module restrictions into a hotel software demo: the system allows for differentiating user access to individual modules (reception, cleaning, billing, etc.), which makes perfect sense with a large staff. To check a different user type, a short request to the manufacturer to temporarily change permissions is usually enough.
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In fact, there's nothing in the test version that can't be tested. Even the strictly online features, such as the connection to booking.com and other booking portals, and the online booking module for websites. channel manager OTA services must have a facility for technical testing, so the manufacturer should have no problem in determining which facility to look for and generally how to proceed so that no one incurs unnecessary costs. Regarding checking the appearance and ease of use booking engine'u, just ask for a link. Specific examples of implementation on hotel and accommodation websites wouldn't hurt either.
