Booking.com - and it's immediately clear what it's about. It's an industry-leading portal that allows those looking for overnight stay to book your stay online without contacting the reception of the selected hotel hotel, guesthouse or another property. An extensive filter system—region/city, dates of stay, number of people, additional amenities, price, and finally, reviews from customers who have already decided to use the offer and evaluated their stay—ensures that Booking.com will find the property you're looking for. And most importantly: almost 100% certainty that the displayed offers are up-to-date and that you can book your stay instantly.
That's more or less how it looks from the customer's perspective. In short, nothing but superlatives. However, for hoteliers, Booking no longer has to have exclusively positive associations. And this doesn't apply to commissions at all. Booking.com requires a lot of manual "digging" into the extranet for lists of available and occupied rooms, prices, dates, and so on. This can lead to unpleasant and damaging situations.
It's easy to imagine the high season, when the property is very busy and rooms are being sold in all possible ways: through the reception, the website, Booking.com, and all sorts of other channels. When was the last free time? room it won't be available through Booking, and in the rush of work you simply forget to block it in the extranet - it will still be available on the portal. If a client is tempted by such a room, there is no other option - the reservation must be canceled. And Booking.com really doesn't like that. In addition to charging a booking fee, you must take into account a decrease in your display position and, consequently, a decrease in the number of bookings via Booking.
Channel manager NFHotel makes it such situations become a thing of the past. This is a tool, connected to the hotel program, which comprehensively monitors the availability and occupancy of rooms on the portal. We are a certified Booking.com partner, This allows for two-way communication between Booking.com and NFHotel. Using our channel manager simplifies working with Booking, eliminating the need to log in to the extranet.
How does it work? Simply select NFHotel's channel manager as your management tool in the hotel extranet. When you make a reservation through Booking.com, hotel program It's noted immediately. The same goes the other way around - a room marked as occupied in NFHotel is marked accordingly on the portal.
When you try to save, NFHotel always double-checks availability. This prevents double bookings. What about cancellations and changes to your stay? NFHotel will set everything up according to your wishes, and the hotelier will be responsible for your reservation. will inform you about everything in the system and via SMS / e-mail. Our channel manager has many other useful features related to Booking.com, including automatically sending prices after they are changed/saved, controlling the number of rooms made available to the portal and other sales channels, and blocking reservations during peak season - useful for those who know perfectly well that they can manage to fill their property without using Booking.com.
In short - Using a channel manager that integrates with Booking.com offers a chain of undeniable benefits:
And some more practical information to answer basic questions:
Please feel free to contact us and learn more price list our services.
