IT systems dedicated to the hospitality and tourism industry today must be incredibly comprehensive, and a fast channel manager is one of the most fundamental modules. At least, this is the case with hotel software, which takes a comprehensive approach and allows users to fully capitalize on the opportunities online sales channels offer accommodations. Speed is essential here, primarily to reduce the likelihood of overbooking. Ideally, it should be reduced to absolute zero.
However, it's best to leave aside theoretical considerations about whether such a result is even achievable. It will be much more effective to focus on what working with fast channel manager and what solution will be most optimal for the current tourism market conditions. And the situation is such that, in the context of NFHotel, talk of a true revolution has much more to do with reality than it might initially seem. Well, reducing the synchronization time for room availability and occupancy data at a given resort – for the largest booking service – from one minute to around eight seconds is undoubtedly a huge step forward.
On booking, sales are completely automatic
Of course, this refers to the booking.com portal, which, according to all statistical data, attracts the most unique users. A fast channel manager is best recognized by the time it takes for reservations from the website to appear on the schedule. hotel programIn other words: how long is the window of time during which there's a significant risk of overlapping bookings from different sources? It might be hard to believe, but a few years ago, the standard was 3 minutes; the current average hovers around 60 seconds, and a result of half a minute is widely considered excellent. So how can we describe the speed of NFHotel's channel manager, which handles the entire process in 8 seconds? And it could be even better if it weren't for the delays on the booking side. The NetFactory software communicates with the extranet every second, but it takes a while for the service to prepare the appropriate data package.
What are the prospects for the hotelier in this regard?
Some things can't be avoided—unless Booking partners start requesting optimization en masse 😉—so it's worth focusing on what's within reach in the current situation. Thanks to a fast channel manager, you can now easily put all your rooms up for sale online. This will automatically translate into higher occupancy, especially during the low season. Someone will always come, even for a weekend, and the improved revenue will translate into higher profits. And if a property is doing well without intermediaries during the high season, simply set up a block in advance in the hotel software, and that's it. Thanks to a fast channel manager, NFHotel Booking should assume that all the rooms are already booked.
CM is like a bouncer - he will only let the chosen ones in
Naturally, the blocking that the hotel program imposes on the OTA booking service has no impact whatsoever on the ability of receptionists and all other staff working on the hotel and reception schedule to add new stays and tours. And speaking of the interactive calendar, it's worth mentioning the connection in the other direction. That is, how quickly reservations are entered through the reception—or another sales channel, such as booking engine on their own website, they'll "take down" a specific room and date on the extranet. With a fast channel manager, this information appears in the booking almost immediately after being saved by the hotel software. In the case of NFHotel, it takes a second at most.
NFHotel software is an excellent solution for tourist facilities, from typical hotels that prioritize maximum comfort to intimate, family-run guesthouses and cottage communities. A fast channel manager is just one of many advantages that bring hoteliers using the Polish hotel software many interesting benefits and allow for significant revenue increases.
