NFHotel and TrustMate – a perfect combination. More reviews, more bookings, more satisfied guests!
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Why choose TrustMate?
More direct bookings thanks to guest reviews!
You probably know that over 70% guests carefully read reviews before booking. That's why it's important to ensure your property reviews are long, detailed, up-to-date, and effective in encouraging stays! How? TrustMate can help!
Automatic email invitations to leave reviews sent in the guest's language.
More up-to-date, long and detailed reviews thanks to the clickable tips system.
Even 60% fewer negative reviews thanks to the mediation system.
Detailed feedback on all services provided thanks to dedicated surveys.
More returning guests thanks to dedicated thank you pages based on ratings.
You probably know that over 70% guests carefully read reviews before booking. That's why it's important to ensure your property reviews are long, detailed, up-to-date, and effective in encouraging stays! How? TrustMate can help!
Automatic email invitations to leave reviews sent in the guest's language.
More up-to-date, long and detailed reviews thanks to the clickable tips system.
Even 60% fewer negative reviews thanks to the mediation system.
Detailed feedback on all services provided thanks to dedicated surveys.
More returning guests thanks to dedicated thank you pages based on ratings.
Positive reviews displayed directly on your hotel website will help you increase direct bookings and reduce OTA commissions. Your guests won't have to search for reviews on other sources, such as OTAs or Google. By reading positive reviews on your website, they will, in most cases, decide to book directly.
Better SEO and higher position in Google.
Reviews collected using the suggested reviews system are not only long and detailed, but also packed with keywords specifically selected for you. This means that every review displayed on your website positively impacts SEO and helps your hotel appear higher in search results! Additionally, by collecting reviews with TrustMate, you can make your website stand out from other search results with Google stars and gain up to 40% more clicks!
Long and detailed reviews full of keywords.
Thanks to the suggestion system, you can help your guests leave detailed reviews that will further boost your SEO. Just a few clicks are enough to create a review over 200 characters long, including spaces! With phrases tailored specifically to your property, you can be sure that each review will positively impact your site's ranking in search results!
Multimedia-rich opinions.
Long-form content isn't everything! By collecting reviews with TrustMate, you can also encourage your visitors to enrich their opinions with photos and videos! This makes the reviews displayed in widgets even more visually appealing and engaging for your website visitors.
Comprehensive image management
Even the best-run property experiences dissatisfied guests and negative reviews. With a mediation system, you can clarify the reasons for these comments and resolve the situation through a dialogue that's invisible to the public. As many as 6 out of 10 mediations are successful, transforming initially dissatisfied guests into brand ambassadors! Additionally, the system will help you manage your reviews daily, suggesting comments on existing reviews, and identifying areas that require special attention.
Easily collect reviews of services and amenities.
Thanks to dedicated QR codes and NFC cards, you can easily collect reviews of the hotel restaurant, gym, pool, or other services. Just tap your phone or do a quick scan, and you're done! Importantly, you can display the reviews you collect on your chosen subpages and encourage more guests to take advantage of the offers.
Presentation of opinions in the language of your guests.
Reviews collected from TrustMate, as well as those from Google and Facebook, will appear on your website in stylish, interactive widgets. Most importantly, they will be translated into the website's language, so regardless of nationality, your guests will always have convenient access to hundreds of reviews from travelers from around the world!
More returning guests.
TrustMate's unique approach allows you to collect reviews even after bookings through OTAs. This allows you to use the review thank-you page to encourage your guests to book again directly through your website. Simply place your offer on the thank-you page! Furthermore, thanks to TrustMate's integration with Google, your guests can copy their review and publish it on your Google listing in just a few simple steps! Simple, right? And that's just a fraction of what TrustMate can do!
Even more direct bookings
Positive reviews displayed directly on your hotel website will help you increase direct bookings and reduce OTA commissions. Your guests won't have to search for reviews on other sources, such as OTAs or Google. By reading positive reviews on your website, they will, in most cases, decide to book directly.
Better SEO and higher position in Google.
Reviews collected using the suggested reviews system are not only long and detailed, but also packed with keywords specifically selected for you. This means that every review displayed on your website positively impacts SEO and helps your hotel appear higher in search results! Additionally, by collecting reviews with TrustMate, you can make your website stand out from other search results with Google stars and gain up to 40% more clicks!
Long and detailed reviews full of keywords.
Thanks to the suggestion system, you can help your guests leave detailed reviews that will further boost your SEO. Just a few clicks are enough to create a review over 200 characters long, including spaces! With phrases tailored specifically to your property, you can be sure that each review will positively impact your site's ranking in search results!
Multimedia-rich opinions.
Long-form content isn't everything! By collecting reviews with TrustMate, you can also encourage your visitors to enrich their opinions with photos and videos! This makes the reviews displayed in widgets even more visually appealing and engaging for your website visitors.
Comprehensive image management
Even the best-run property experiences dissatisfied guests and negative reviews. With a mediation system, you can clarify the reasons for these comments and resolve the situation through a dialogue that's invisible to the public. As many as 6 out of 10 mediations are successful, transforming initially dissatisfied guests into brand ambassadors! Additionally, the system will help you manage your reviews daily, suggesting comments on existing reviews, and identifying areas that require special attention.
Easily collect reviews of services and amenities.
Thanks to dedicated QR codes and NFC cards, you can easily collect reviews of the hotel restaurant, gym, pool, or other services. Just tap your phone or do a quick scan, and you're done! Importantly, you can display the reviews you collect on your chosen subpages and encourage more guests to take advantage of the offers.
Presentation of opinions in the language of your guests.
Reviews collected from TrustMate, as well as those from Google and Facebook, will appear on your website in stylish, interactive widgets. Most importantly, they will be translated into the website's language, so regardless of nationality, your guests will always have convenient access to hundreds of reviews from travelers from around the world!
More returning guests.
TrustMate's unique approach allows you to collect reviews even after bookings through OTAs. This allows you to use the review thank-you page to encourage your guests to book again directly through your website. Simply place your offer on the thank-you page! Furthermore, thanks to TrustMate's integration with Google, your guests can copy their review and publish it on your Google listing in just a few simple steps! Simple, right? And that's just a fraction of what TrustMate can do!
Learn more
What will you gain from our integration?
Even more direct bookings
Positive reviews displayed directly on your hotel website will help you increase direct bookings and reduce OTA commissions. Your guests won't have to search for reviews on other sources, such as OTAs or Google. By reading positive reviews on your website, they will, in most cases, decide to book directly.
Better SEO and higher position in Google.
Reviews collected using the suggested reviews system are not only long and detailed, but also packed with keywords specifically selected for you. This means that every review displayed on your website positively impacts SEO and helps your hotel appear higher in search results! Additionally, by collecting reviews with TrustMate, you can make your website stand out from other search results with Google stars and gain up to 40% more clicks!
Long and detailed reviews full of keywords.
Thanks to the suggestion system, you can help your guests leave detailed reviews that will further boost your SEO. Just a few clicks are enough to create a review over 200 characters long, including spaces! With phrases tailored specifically to your property, you can be sure that each review will positively impact your site's ranking in search results!
Multimedia-rich opinions.
Long-form content isn't everything! By collecting reviews with TrustMate, you can also encourage your visitors to enrich their opinions with photos and videos! This makes the reviews displayed in widgets even more visually appealing and engaging for your website visitors.
Comprehensive image management
Even the best-run property experiences dissatisfied guests and negative reviews. With a mediation system, you can clarify the reasons for these comments and resolve the situation through a dialogue that's invisible to the public. As many as 6 out of 10 mediations are successful, transforming initially dissatisfied guests into brand ambassadors! Additionally, the system will help you manage your reviews daily, suggesting comments on existing reviews, and identifying areas that require special attention.
Easily collect reviews of services and amenities.
Thanks to dedicated QR codes and NFC cards, you can easily collect reviews of the hotel restaurant, gym, pool, or other services. Just tap your phone or do a quick scan, and you're done! Importantly, you can display the reviews you collect on your chosen subpages and encourage more guests to take advantage of the offers.
Presentation of opinions in the language of your guests.
Reviews collected from TrustMate, as well as those from Google and Facebook, will appear on your website in stylish, interactive widgets. Most importantly, they will be translated into the website's language, so regardless of nationality, your guests will always have convenient access to hundreds of reviews from travelers from around the world!
More returning guests.
TrustMate's unique approach allows you to collect reviews even after bookings through OTAs. This allows you to use the review thank-you page to encourage your guests to book again directly through your website. Simply place your offer on the thank-you page! Furthermore, thanks to TrustMate's integration with Google, your guests can copy their review and publish it on your Google listing in just a few simple steps! Simple, right? And that's just a fraction of what TrustMate can do!
Let's talk! See how reviews can boost your hotel!
Want to learn more about TrustMate or our integration? Discover how TrustMate can help your hotel grow with guest feedback! As part of our partnership, NFHotel clients can count on special terms! Contact us!
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FAQ
Frequently asked questions
The integration allows hotels to gain more positive reviews, which translates into more bookings. Furthermore, a better Google ranking increases the hotel's online visibility, and simple review systems like QR codes make it easier for guests to share their experiences. NFHotel will feed TrustMate with this data.
Reviews are crucial, as over 70% people read them before booking. Positive reviews lead to more bookings and a higher ranking in Google search results.
The process is simple: A guest uses the hotel's services. TrustMate sends them a review request via email or text message. The guest submits a review using a clickable feedback system and can also add a photo. The guest is taken to a thank you page where they can receive a discount code for future bookings. Reviews are displayed on the hotel website, building trust with future guests.
Yes, most reviews are submitted via mobile devices. TrustMate forms are optimized for mobile users, minimizing the time it takes to leave a review.
Reviews collected using the suggestion system are longer, more detailed, and contain carefully selected keywords. This means that every review that appears on your website has a positive SEO impact, helping you achieve higher rankings in Google search results.
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